Hi All, We have few escalation which runs in the month end and creates tickets automatically depending on criteria .
Last time it didn't ran and when i checked the Arerror log found this below error. Wed Oct 02 04:00:06 2013 390603 : The value(s) for this entry violate a unique index that has been defined for this form (ARERR 382). When i enabled the Server side logs and i couldnt find the exact ARERR 382, Can anyone help me on this.. -- ** ** *Thanks and Regards,* *Karthick S* _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"