Hi, Even truly custom forms should've been created in "Best Practice Customization" mode. If the custom forms were created in Base Mode or an earlier version, there is a Dev Studio plug-in that allows conversion of existing objects into custom objects. The Developer Studio online help AND last week's webinar on "Overlays and Customizations" includes a treasure trove of information on overlays and development modes.
The text below is quoted directly from Developer Studio 8.1.0 Help --- " WARNING BMC strongly recommends that you do not create or modify objects in Base Development mode. If you do, your changes might be lost when your AR System applications and servers are upgraded. The only exception to this recommendation is that you must use Base Development mode to reverse non-permitted modifications made to origin objects. * "Best Practice Customization (Default) BMC recommends that you use this mode for developing and managing your applications. * Base Development This mode should be used only by BMC application developers " Hope this also helps. Michelle -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Kemes, Lisa A DLA CTR INFORMATION OPERATIONS Sent: Tuesday, October 01, 2013 10:01 PM To: arslist@ARSLIST.ORG Subject: Re: Form Edit Not if it's a truly custom form that was created in Base Mode. If it is an OOB form then create overlay. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Karthik Nagaramu Sent: Tuesday, October 01, 2013 11:50 AM To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG> Subject: Re: Form Edit ** Hi, The best approach is to create overlay in best practice mode. Regards, Karthik On Oct 1, 2013 11:32 PM, "Young, Ronald P." <rpyo...@southernco.com<mailto:rpyo...@southernco.com>> wrote: ** Thanks Karthik. Also, let me know if that is the right thing to do by bringing a form that states unmodified (in Base and Best Practice Modes) and then convert it to custom in Best Practice Mode or is it best to just overlay it in Best Practice mode? Thanks, Ron Young "To the world you may be one person but to one person you may be the world." From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Karthik Nagaramu Sent: Tuesday, October 01, 2013 8:14 AM To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG> Subject: Re: Form Edit ** Hi, Any form or active link changes midtier needs to be flushed. Regards, Karthik On Tuesday, October 1, 2013, Ron Young wrote: Quick question for you all. I brought a form from basic and converted it to custom. Right or was I wrong in doing that? Then I went in and made some fields required which worked fine but then I also made some fields hidden and this did not work. I am not sure if the cache needs to be flushed for this to work or not but that has not been done. Is that needed? I don't have access to the confi tool since our Remedy Server is maintained by our IT group. I did log out and then log back into Remedy and those areas that I made hidden are still there. What do you think? Is it always best to flush cache after editing a form or not? ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org<http://www.arslist.org> "Where the Answers Are, and have been for 20 years" _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org<http://www.arslist.org> "Where the Answers Are, and have been for 20 years" ---------------------------------------------------------------------- This message, and any attachments, is for the intended recipient(s) only, may contain information that is privileged, confidential and/or proprietary and subject to important terms and conditions available at http://www.bankofamerica.com/emaildisclaimer. If you are not the intended recipient, please delete this message. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"