If you have any log file with \u in it configured in ar.cfg/ar.conf you will see this error. I have seen this problem in past and reported to BMC engineering.
-----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Mike Steiner Sent: Thursday, October 10, 2013 8:53 PM To: arslist@ARSLIST.ORG Subject: Re: Error on startup: Malformed \uxxxx encoding I'm on a Windows 2012 server. Yes even though SQL Logging is turned off it was still causing the issue. Seems odd but it worked for me. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"