Did you change anything about the table query on the back end?

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Lokesh Jayaraman
Sent: Thursday, October 10, 2013 11:39 AM
To: arslist@ARSLIST.ORG
Subject: Incident Console Issue

** 
Hi All,


I am having issue with Incident Management console while opening an
incident ticket from the incident console table. 


When i double click on the incident from the table, i am getting "No
matches found" but in the backend form "HPD:CFG:IncidentWatchlist" all
the records are available.

Environment is 7.6.04 No patch for ITSM hosted in Windows server.  


-- 

Regards,

Loki
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