Or....  CTRL+Shift+Delete will bring up the clear <browser specific name>
in IE, Firefox and Chrome.

For IE: CTRL+Shift+Delete then ALT+D
For Firefox: CTRL+Shift+Delete then Enter
For Chrome: CTRL+Shift+Delete then Enter

Jason



On Thu, Oct 17, 2013 at 4:37 AM, Hennigan, Sandra <sandra.henni...@usdoj.gov
> wrote:

> **
>
> Clear your browser cache.****
>
> ** **
>
> To clear the browser cache on IE, follow these steps: ****
>
> ** **
>
> Logout of Remedy. ****
>
> Hit the F12 key. ****
>
> When the Developer Tools open, click Cache on the menu (CTRL + R). ****
>
> In the Cache menu, select “Clear browser cache . . .” ****
>
> Click OK in the dialog. ****
>
> Close the browser. ****
>
> Open a new browser, log into Remedy. ****
>
> ** **
>
> Tips ****
>
> Dedicate a browser to Remedy use. ****
>
> Logout of the application and close the browser at the end of the day. ***
> *
>
> Routinely clear the browser cache.****
>
> ** **
>
> Thank you,****
>
> ** **
>
> Sandra Hennigan****
>
> Remedy Developer****
>
> ** **
>
> *From:* Action Request System discussion list(ARSList) [mailto:
> arslist@ARSLIST.ORG] *On Behalf Of *Fazila Patel
> *Sent:* Thursday, October 17, 2013 3:47 AM
> *To:* arslist@ARSLIST.ORG
> *Subject:* CAUGHT EXCEPTION: UNABLE TO GET VALUE OF THE PROPERTY 'START'**
> **
>
> ** **
>
> ** ****
>
> Hi****
>
> ** **
>
> I receive the error below when I select Assigned to my Selected Groups on
> ITSM.  I am using Internet Explorer 9 and ITSM version 7.6.4.  Please
> assist.****
>
> ** **
>
> ** **
>
> ****
>
> [image: Description: EOH CMYK small]****
>
> Fazila Patel****
>
> Remedy Administrator****
>
> EOH Managed Services PS****
>
> ** **
>
> *tel:* +27 (10) 241 7107 | *cell:* +27 82 922 2322****
>
> fazila.pa...@eoh.co.za <name.surn...@eoh.co.za>   |   www.eoh.co.za****
>
> * *
>
>  ****
>
> ** **
>
> *Consulting | Technology | Outsourcing*
>
> * *
>
> ** **
>
> ** **
>
> ** **
>  ------------------------------
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> _ARSlist: "Where the Answers Are" and have been for 20 years_****
>  _ARSlist: "Where the Answers Are" and have been for 20 years_
>

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