Or.... CTRL+Shift+Delete will bring up the clear <browser specific name> in IE, Firefox and Chrome.
For IE: CTRL+Shift+Delete then ALT+D For Firefox: CTRL+Shift+Delete then Enter For Chrome: CTRL+Shift+Delete then Enter Jason On Thu, Oct 17, 2013 at 4:37 AM, Hennigan, Sandra <sandra.henni...@usdoj.gov > wrote: > ** > > Clear your browser cache.**** > > ** ** > > To clear the browser cache on IE, follow these steps: **** > > ** ** > > Logout of Remedy. **** > > Hit the F12 key. **** > > When the Developer Tools open, click Cache on the menu (CTRL + R). **** > > In the Cache menu, select “Clear browser cache . . .” **** > > Click OK in the dialog. **** > > Close the browser. **** > > Open a new browser, log into Remedy. **** > > ** ** > > Tips **** > > Dedicate a browser to Remedy use. **** > > Logout of the application and close the browser at the end of the day. *** > * > > Routinely clear the browser cache.**** > > ** ** > > Thank you,**** > > ** ** > > Sandra Hennigan**** > > Remedy Developer**** > > ** ** > > *From:* Action Request System discussion list(ARSList) [mailto: > arslist@ARSLIST.ORG] *On Behalf Of *Fazila Patel > *Sent:* Thursday, October 17, 2013 3:47 AM > *To:* arslist@ARSLIST.ORG > *Subject:* CAUGHT EXCEPTION: UNABLE TO GET VALUE OF THE PROPERTY 'START'** > ** > > ** ** > > ** **** > > Hi**** > > ** ** > > I receive the error below when I select Assigned to my Selected Groups on > ITSM. I am using Internet Explorer 9 and ITSM version 7.6.4. Please > assist.**** > > ** ** > > ** ** > > **** > > [image: Description: EOH CMYK small]**** > > Fazila Patel**** > > Remedy Administrator**** > > EOH Managed Services PS**** > > ** ** > > *tel:* +27 (10) 241 7107 | *cell:* +27 82 922 2322**** > > fazila.pa...@eoh.co.za <name.surn...@eoh.co.za> | www.eoh.co.za**** > > * * > > **** > > ** ** > > *Consulting | Technology | Outsourcing* > > * * > > ** ** > > ** ** > > ** ** > ------------------------------ > > This e-mail transmission contains confidential information, which is the > property of EOH Holdings Limited and its subsidiaries (“EOH”). No person, > other than the recipient (so indicated by the sender) may use or disclose > the contents of this message, links or attachments hereto, to any person > whatsoever. Unauthorised disclosure and/or use may result in civil and > criminal liability. Any views expressed in this message are those of the > individual sender, except where the message states otherwise and the sender > is authorised to state them to be the views of any such entity. The > disclaimer forms part of the content of this e-mail in terms of section 11 > of the Electronic Communications and Transactions Act, 25 of 2002. Refer to > EOH > Disclaimer <http://www.eoh.co.za/live/content.php?Item_ID=1746> **** > ------------------------------ > > _ARSlist: "Where the Answers Are" and have been for 20 years_**** > _ARSlist: "Where the Answers Are" and have been for 20 years_ > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"