Best not to reset the number but more it forward to a good new start
point, there are too many cross dependencies that will use the existing
numbers to easily reset the start number back

As others have said there is a separate table that is used to provide
the next number

Stuart Schon
Service Desk Systems - Manager
Fujitsu Australia Limited


Please consider the environment before printing this email
-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Kemes, Lisa A DLA CTR
INFORMATION OPERATIONS
Sent: Tuesday, 29 October 2013 3:37 AM
To: arslist@ARSLIST.ORG
Subject: Re: Reset CRQ on Change

Whoops, 7.6.04 SP4

-----Original Message-----
From: Kemes, Lisa A DLA CTR INFORMATION OPERATIONS
Sent: Monday, October 28, 2013 12:37 PM
To: arslist@ARSLIST.ORG
Subject: Reset CRQ on Change

We created a couple of tests on our prod system (before turning it
loose) and we would like to reset the CRQ number. 

 

Where do you do this?

 

 

 

Lisa Kemes

Remedy Consultant

Dev Technology Group

DLA Office: (717) 770-6437

Cell Phone: (717) 602-9460

lisa.ke...@devtechnology.com

 

 

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