Thanks for the suggestions guys, I will try the least invasive one first. Tommy, I am unable to find the “Admin view”, does it have a specific name that I search for?
Thanks, Danny Herrera From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Tommy Morris Sent: Thursday, October 31, 2013 7:25 AM To: arslist@ARSLIST.ORG Subject: Re: CRQ stuck at completed and Next Stage button is disabled ** Easier than going through Dev Studio… In your User Tool goto Tools / Customize Views. You can unhide the Active Approval radio button on your Admin view. No customization required. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Tauf Chowdhury Sent: Thursday, October 31, 2013 7:03 AM To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG> Subject: Re: CRQ stuck at completed and Next Stage button is disabled ** Better yet, create a panel and give only admins access to it. Put all these fields including change request previous status and other notable ones in there. That way, you don't have to keep modifying the form Sent from my iPhone On Oct 31, 2013, at 7:50 AM, "Boyd, Rebecca" <boy...@wfu.edu<mailto:boy...@wfu.edu>> wrote: ** Danny, Per BMC KA306013, open the Change Request form in Developer Studio. Unhide the Active Approval field. Open up the errant Change Request, deselect Yes, save the request. You should then be able to save it & move it forward. Don't forget to re-hide the field. HTH, Rebecca On Wed, Oct 30, 2013 at 7:11 PM, Herrera, Danny <dherr...@columbia.com<mailto:dherr...@columbia.com>> wrote: ** We have a crq that is stuck at complete status and will not allow us to close. The next stage button is disabled and I cannot figure what needs to be done to get moving. Any ideas? We are running version 7.5 patch 003 Danny Herrera _ARSlist: "Where the Answers Are" and have been for 20 years_ -- Rebecca Boyd Application Administrator Wake Forest University _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
