Hi Andrey Yes, it is possible.
However, this is not really a Remedy/AR/ITSM question. It¹s more related to which web server/load balancer technology you are using. You can implement SSL using the web server or load balancer. Most remedy environments that care about some type of high availability will use a load balancer, and if this is in use, you can terminate the SSL connection there, for simplicity, only requiring SSL management in one place. Also, consider that there is some additional overhead with SSL, so consider whether the trade off for performance vs additional security is necessary. It varies, some companies prefer all web apps to use SSL, others will only insist on this for applications. Depending on what options you have, there may or may not be much material performance difference, but there will be some. Hardware based SSL should be faster than software based.. Hope this helps answer the high level question without knowing specifics about your infrastructure, we cannot get into specifics really But google is your friend, and I believe there are posts on the list on this topic you can dig up also From: Andrey Blednykh <blednyk...@mail.ru> Reply-To: <arslist@ARSLIST.ORG> Date: Fri, 1 Nov 2013 08:51:13 +0400 To: <arslist@ARSLIST.ORG> ** Hi, Is it possible to configure Remedy (ITSM) to work over https? Thanks in advance _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
