Are you using ITSM? If so, there is usually an "Advanced Search" function in the left navigation bar on the consoles or directly in the ticket search/modify views.
It lets you do this type of search pretty easily. -Patrick -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Ron Young Sent: Thursday, November 07, 2013 12:23 PM To: arslist@ARSLIST.ORG Subject: work log search Question for you all. Is there a way I can set something up to say... go into a work log (diary field) and search for a word or phrase and then spit out a report? _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
