Hi Rüdiger, Thanks For this link. It really helped me to undestand the process. I am still not clear on one point- 1. create new entry in SYS: Status Reason Menu Items Form, using the same information given in the Status_Reason_Hidden
My question is, how I will be able to access form SYS:Status Reason Menu Items through ITSM URL application (BMC ITSM 7.6). I do not find any direct link to open this form through application. Is this approach I should follow to open this form in new mode. 1. Edit Entry Point property of this form, to make it accissible through Application List of Home Page. Thanks in advance. Regards Neha Khandelwal On Tue, Nov 12, 2013 at 7:41 PM, Rüdiger Tams <ruedi...@tams.de> wrote: > ** > Hi Neha, > > there is a description available how to do this: > see https://communities.bmc.com/message/89046#89046 > > I think it is still valid. :) > > HTH > Regards > Rüdiger > > > *Von:* Neha Khandelwal <jbpn...@gmail.com> > *An:* arslist@ARSLIST.ORG > *Gesendet:* 6:55 Dienstag, 12.November 2013 > *Betreff:* Adding new value in Status Reason field > > Hi List, > > Can anyone please assist me with process of adding new values in Sattus > Reason field. > Through Custom Configuration tab alo, Ia m not able to find link to access > form, from which I can add more values into Status Reason field. > > Thanks in advance. > > Regards > Neha Khandelwal > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > "Where the Answers Are, and have been for 20 years" > > _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
