Hi All,
My istance is :
Action Request System Server Version 7.6.04 SP5 201308012025
OS/platform version: Red Hat Enterprise Linux Server release 6.4 (Santiago),
kernel 2.6.32-358.23.2.el6.x86_64
Database vendor/version - Remote or local: Oracle Database 11g Release
11.2.0.3.0 - 64bit
Now,
in the Incident Management Console I'm trying to customize the display by
inserting or deleting COLUMNS, although pressing the SAVE button, exiting and
re-entering, the Remedy view DOES NOT APPEAR AS WAS PREVIOUSLY SET.
The same situation happens when I use the Overview Console, you can not save
the preferences that you are selected on 'show' menu, besides I can not make a
selection for all of my groups without Assignee ('Unassigned')
Currently when i enter in the Overview Console are displays only the tickets
assigned to yourself, i'd like to display the tickets only awarded to the group
'unassigned'
I have passed the message to colleagues to change manually the 'show'
dropdownlist everytime that it logs in, but if you could have automatically
would certainly be more comfortable.
Thanks in advance
Peter
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