Sounds like you added a permission to a tab or a field or modified system and 
they cannot access it 
Like the permissions you added were outside the application

Sent from my iPhone

> On Nov 20, 2013, at 18:40, Jason Miller <jason.mil...@gmail.com> wrote:
> 
> **
> Is this only happening for Incident Management?  A quick thing to check is 
> the 'AR System Application State' form and make sure that the record for IM's 
> state is Production.
> 
> <image.png>
> 
> Jason
> 
> 
>> On Wed, Nov 20, 2013 at 2:57 PM, mahmoud mahdy <mahmoud_ma...@live.com> 
>> wrote:
>> **
>> Dears,
>> when users open "Incident Module" the following error has been appeared:-
>> "You have no access permission to the form HPD:Help Desk. (ARERR 9264)" 
>> Please help.
>> Thanks
>> _ARSlist: "Where the Answers Are" and have been for 20 years_
> 
> _ARSlist: "Where the Answers Are" and have been for 20 years_

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