Hi List, Again I need your assistance for below issue.
I need to calculate Total Time Spent in an incident. I found existing field Total_Time_Spent in HPD:Help Desk form. Looking into the associated active links and filters, I am not able to find, if this is the field Ia m looking for. Can anyone please assist, if Toatrl_Time_spent is the only field which holdds total time passed on , on the incident? Regards Neha Khandelwal _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
