Thanks. I took a look and I don’t think they specifically apply to this specific issue. I’m reading up on Tomcat now because it looks like I might be able to set up a filter to override the page headers and set that meta tag correctly. I don’t know why BMC is setting it to “edge” which is according to Microsoft is an experimental setting in all versions prior to IE 11.
Thanks, Shawn Pierson Remedy Developer | Energy Transfer From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Roger Justice Sent: Friday, November 22, 2013 7:38 AM To: arslist@ARSLIST.ORG Subject: Re: ARS 8.1 and SRM 7.6.4 incompatibility with Internet Explorer ** Prior to David Easter leaving I remember that he answered a question that there were some issues with ARS and IE9. You may want to query the List Archives. -----Original Message----- From: Pierson, Shawn <shawn.pier...@energytransfer.com<mailto:shawn.pier...@energytransfer.com>> To: arslist <arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>> Sent: Fri, Nov 22, 2013 7:50 am Subject: ARS 8.1 and SRM 7.6.4 incompatibility with Internet Explorer ** Good morning, I’ve recently run across an issue where after upgrading to ARS 8.1, fields with menus on SRM stops working with Internet Explorer. The only way I see to get it working is to go into my browser settings by hitting F12 and changing the Document Mode from IE9 standards to IE8 standards. However, I’d like to find an actual fix, especially one that doesn’t presumably require some obscure update to be rolled out to all PCs within the organization. From what I can tell by looking on Google, it seems like the culprit is BMC setting this tag in the header: <meta http-equiv="X-UA-Compatible" content="IE=Edge"> Unfortunately I have no idea where this comes from, or I’d test setting it to: <meta http-equiv="X-UA-Compatible" content="IE=IE8"> I think that could work, but at this point I’m looking at my options and hoping to hear from BMC soon. Thanks, Shawn Pierson Remedy Developer | Energy Transfer Private and confidential as detailed here<http://www.energytransfer.com/mail_disclaimer.aspx>. If you cannot access hyperlink, please e-mail sender. _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ Private and confidential as detailed here: http://www.energytransfer.com/mail_disclaimer.aspx . If you cannot access the link, please e-mail sender. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
