Hi,

That would be the Status-History field. It always has field id 15. Just get
data for that field, and you have the information.

You will get all data combined in a single character string, and you need to
decode this string.

In the C-API there is a helper function called ARDecodeStatusHistory() that
will split this string (char *) into its individual parts
(ARStatusHistoryList).

        Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011)

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> Hello List,
>
> I want to fetch the specific values from status reason field like time when
> the status changed or the user who changed the status. Could you please guide
> me how to do this ?
>
> See the screenshot attached, it may tell you what I am asking for;
>
> I want to fetch Enabled.Time/Enabled.USER etc values from Status History
> field.
>
> Mercy,
>
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> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
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>

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