Doug, I wonder if that will create any errors or issues downstream during submission of a request? I've seen errors when the CI is deleted so there is some validation going on but never tried stopping the CI creation.
Sent from my iPhone > On Dec 4, 2013, at 4:30 PM, "Mueller, Doug" <doug_muel...@bmc.com> wrote: > > ** > Atul, > > At this time, this is a feature of the system and is not configurable. > > If you do not want them created, what you need to do is turn on workflow > logging, create an SRD, see what > workflow fires to create the entry in the CMDB (you will find a push field > action to the CMDB table), and > then create an overlay of that filter and disable the overlaid copy. > > This will stop the create of the entry in the CMDB. > > Doug Mueller > > From: Action Request System discussion list(ARSList) > [mailto:arslist@ARSLIST.ORG] On Behalf Of Atul Vohra > Sent: Tuesday, December 03, 2013 12:46 PM > To: arslist@ARSLIST.ORG > Subject: SRD creating a CI in class BMC_REQUESTABLEOFFERING > > ** > Hi > > In a 7.6.04 ARS system, when a SRD is created a CI (with SRD name) is created > in Class BMC_REQUESTABLEOFFERING. > > Is this required by SRM? If not can it be stopped. These CIs are popping up > when CIs are being searched from a Incident or Change. > > > > Any help would be appreciated. > > Thanks > > Atul > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
