Are you sure you are installing as a full, unimpeded, no-cute-GP-stuff, local-admin user with full read-write-execute permissions *everywhere* on the computer?
After the install, check the devstudio.ini file in Dev-Studio's install path (typically: C:\Program Files\BMC Software\ARSystem\DeveloperStudio) and ensure its pointing to the correct java and that the java files actually exist at the path listed (64-bit java should be fine). Also, set the memory in the devstudio.ini file on the low side (-Xms256m and -Xmx512m) to troubleshoot. You can bump it up later. Here's the contents of my devstudio.ini file: -vm C:\Program Files\Java\jre7\bin\javaw.exe -vmargs -Xms1024m -Xmx2048m If it still won't work after all that, as a last ditch effort before contacting BMC support, I would re-download the java installer (from Oracle) and the BMC installer to make sure I've got known-good installers. You should not need to uninstall anything and it should over-write itself with each install attempt. Otherwise, it's probably time to get BMC support involved... Thanks, JDHood On Sat, Dec 14, 2013 at 7:53 AM, Garrison, Sean (Norcross) < sean.garri...@fiserv.com> wrote: > ** > > Yes … > > > > I have tried this so far: > > > > 1. Remove/reinstall > > 2. Remove all jres and install java 7 32 bit runtime and reinstall. > > 3. Reinstall to different directory. > > > > No luck. In all cases the developer tool launches with no login prompt > and I get the below error when I look at the logs. > > > > Sean > > > > *From:* Action Request System discussion list(ARSList) [mailto: > arslist@ARSLIST.ORG] *On Behalf Of *Cecil, Ken > *Sent:* Friday, December 13, 2013 11:40 AM > *To:* arslist@ARSLIST.ORG > *Subject:* Re: Error with Developer Studio after install on Windows 7 64 > bit > > > > ** > > Have you tried installing dev studio in a different directory from the > default. Also maybe move/delete your workspace and start fresh. > > > > > > Ken. > > > > *From:* Action Request System discussion list(ARSList) [ > mailto:arslist@ARSLIST.ORG <arslist@ARSLIST.ORG>] *On Behalf Of *LJ > LongWing > *Sent:* Friday, December 13, 2013 9:37 AM > *To:* arslist@ARSLIST.ORG > *Subject:* Re: Error with Developer Studio after install on Windows 7 64 > bit > > > > ** > > Sean, > > in 7.5, I don't believe that you 'point' the Dev Studio to a particular > Java. The best way I have found is to ensure that the 32 Bit Java is in > your path before the 64 Bit. > > > > On Fri, Dec 13, 2013 at 7:22 AM, Garrison, Sean (Norcross) < > sean.garri...@fiserv.com> wrote: > > ** > > I pointed it to the 32 bit I have installed (I also have the 64 bit > installed in a different directory. It is also a different version). The > 32 bit version I am using is this: Java verison 1.6.0_45 > > > > Thanks, > > > > Sean > > > > > > *From:* Action Request System discussion list(ARSList) [mailto: > arslist@ARSLIST.ORG] *On Behalf Of *LJ LongWing > *Sent:* Friday, December 13, 2013 9:05 AM > *To:* arslist@ARSLIST.ORG > *Subject:* Re: Error with Developer Studio after install on Windows 7 64 > bit > > > > ** > > Are you running 32 or 64 bit Java....with 7.5 I would certainly recommend > the 32 Bit Java > > > > On Fri, Dec 13, 2013 at 6:58 AM, Garrison, Sean (Norcross) < > sean.garri...@fiserv.com> wrote: > > ** > > I’m installing developer studio 7.5 patch 8. > > > > Our company has upgraded all of our desktops to windows 7 and I am having > issues with developer studio on Windows 7 64 bit. After I launch it the > login screen doesn’t show and plugins do not seem to load. I found this > log file in my workspace. I took a snippet of the errors and have opened a > ticket w/ BMC. Just hoping maybe someone has run into this issue before: > > > > java.version=1.6.0_45 > > java.vendor=Sun Microsystems Inc. > > BootLoader constants: OS=win32, ARCH=x86, WS=win32, NL=en_US > > Command-line arguments: -os win32 -ws win32 -arch x86 > > > > !ENTRY org.eclipse.osgi 4 0 2013-12-13 08:49:02.387 > > !MESSAGE An error occurred while automatically activating bundle > com.bmc.arsys.studio.api (6). > > !STACK 0 > > org.osgi.framework.BundleException: The activator > com.bmc.arsys.studio.api.Activator for bundle com.bmc.arsys.studio.api is > invalid > > at > org.eclipse.osgi.framework.internal.core.AbstractBundle.loadBundleActivator(AbstractBundle.java:146) > > at > org.eclipse.osgi.framework.internal.core.BundleContextImpl.start(BundleContextImpl.java:980) > > at > org.eclipse.osgi.framework.internal.core.BundleHost.startWorker(BundleHost.java:346) > > at > org.eclipse.osgi.framework.internal.core.AbstractBundle.start(AbstractBundle.java:265) > > at > org.eclipse.osgi.framework.util.SecureAction.start(SecureAction.java:400) > > . > > . > > . > > . > > at java.lang.reflect.Method.invoke(Method.java:597) > > at > org.eclipse.equinox.launcher.Main.invokeFramework(Main.java:549) > > at > org.eclipse.equinox.launcher.Main.basicRun(Main.java:504) > > at org.eclipse.equinox.launcher.Main.run(Main.java:1236) > > Caused by: java.lang.UnsatisfiedLinkError: C:\Program Files (x86)\BMC > Software\DeveloperStudio\DeveloperStudio\plugins\com.bmc.arsys.studio.api_7.5.0\os\win32\x86\arutl75.dll: > Can't find dependent libraries > > > > Anyone seen this before and have any suggestions? > > > > Thanks, > > > > Sean > > > > > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > > ------------------------------ > > > ---------------------------------------------------------------------------------------------------------------------------- > > > Confidentiality Requirement: This communication, including any > attachment(s), may contain confidential information and is for the sole use > of the intended recipient(s). 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