Also, make sure your first date variable (the one that says "$TIMESTAMP$") in the original email is in the EPOCH numerical values. You can get this by setting your date into any integer field. Otherwise the result will be incorrect.
Thanks, Anusha Das NRC-ITISS Remedy Developer ITIL V3 Foundations Dell | Services, Federal Government Office +1 240.406.9864 anusha_...@federal.dell.com or anusha....@nrc.gov -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Brittain, Mark Sent: Monday, December 16, 2013 9:05 AM To: arslist@ARSLIST.ORG Subject: Re: How Application-Bus-Time-Add will work in BMC remedy $Target Delivery Lead Time$" is the tag on the Business Hours form and $Global Country$ is the ag on the Business Holiday form (or the other way around) The business time parameters will be found there. The 4 translates to days. 1= seconds, 2 = minutes, 3 = hours, 4 = days Mark -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of David Durling Sent: Monday, December 16, 2013 8:44 AM To: arslist@ARSLIST.ORG Subject: Re: How Application-Bus-Time-Add will work in BMC remedy Sagar, Check out using "Business Time" functionality in the docs - don't know if this has changed since 5.1, but even newer docs should give you an idea. David David Durling University of Georgia > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:arslist@ARSLIST.ORG] On Behalf Of vidyasagar kommu > Sent: Monday, December 16, 2013 4:37 AM > To: arslist@ARSLIST.ORG > Subject: How Application-Bus-Time-Add will work in BMC remedy > > Hi All, > > We are working completely customized BMC remedy application 5.1 version. > I have found one filter which is firing on Submit Mode . > In that filter setfield action Exact code is below 'Target > Date'=$PROCESS$ Application-Bus-Time-Add "$TIMESTAMP$" > "$Target Delivery Lead Time$" "4" "$Global Country$" > > Target Date and Global Country field is present in my form . > > Could you please explain paramaters of above syntax ,how the Target > Date field value will set ? > what does mean by "4"? > > This is very urgent please reply ASAP. > > Thanks > Sagar > > __________________________________________________________ > _____________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the > Answers Are, and have been for 20 years" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years" This E-mail and any of its attachments may contain Time Warner Cable proprietary information, which is privileged, confidential, or subject to copyright belonging to Time Warner Cable. This E-mail is intended solely for the use of the individual or entity to which it is addressed. If you are not the intended recipient of this E-mail, you are hereby notified that any dissemination, distribution, copying, or action taken in relation to the contents of and attachments to this E-mail is strictly prohibited and may be unlawful. If you have received this E-mail in error, please notify the sender immediately and permanently delete the original and any copy of this E-mail and any printout. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
