What version are they on. ITSM 8.1 has extended to approval to emails that may be able to use mobile devices for doing the approval.
-----Original Message----- From: James Smith <bmcremedyarslis...@gmail.com> To: arslist <arslist@ARSLIST.ORG> Sent: Wed, Jan 8, 2014 2:47 pm Subject: ITSM on Mobile Hello Everyone! New Year Greeting! My client want to access ITSM application from mobiles for critical activities ike requests approval, status updates etc. How could this be possible ? I tried accessing mid tier URL from mobile browser ut its not compatible enough and throws numerous strange error. Do I need to uild a separate API code for this or is there any easy method available ? We thought of using BMC Mobility but client does want to spent so much money to mplement it. Please share your thoughts! _______________________________________________________________________________ NSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"