That is interesting.  My understanding and from what I have seen 8.1 has
been very solid.  We are upgrading from 8.0 to 8.1 next month so we'll find
out (although still only using SRM, WO and CM at this time).

Jason


On Fri, Jan 10, 2014 at 7:54 AM, Jim Coryat (jcoryat) <jcor...@micron.com>wrote:

> **
>
> Kathy,
>
> Was there a reason you are electing to go to version 8.1?  We have found
> that 8.1 was not a very good release of Remedy for BMC.  We have
> encountered various defects that have caused stability issues with the
> arserver.exe process.  We also encountered issues with the mid-tier and the
> use of a reverse proxy as well as iE 10 incompatibility.  In contrast, 8.0
> was much more stable in our experience.  If you still intend on 8.1, be
> sure you get the latest patch applied and read everything there is to know
> about that release.
>
>
>
> Jim Coryat
>
> x34655
>
>
>
> *From:* Gadgil, Abhijeet [mailto:abhijeet_gad...@bmc.com]
> *Sent:* Thursday, January 09, 2014 7:55 AM
> *Subject:* Re: Upgrade from 7.6.4 to 8.1
>
>
>
> **
>
> Pl go through webinar below as a start:
>
>
> https://communities.bmc.com/community/bmcdn/bmc_it_service_support/blog/2013/08/07/upgrading-to-bmc-remedy-81-things-that-you-really-need-to-know
>
>
>
> Abhijeet
>
> The opinions, statements, and/or suggested courses of action expressed in
> this E-mail do not necessarily reflect those of BMC Software, Inc.
>
>
>
>
>
> *From:* Action Request System discussion list(ARSList) [
> mailto:arslist@ARSLIST.ORG <arslist@ARSLIST.ORG>] *On Behalf Of *Kathy
> Morris
> *Sent:* 08 January 2014 22:22
> *To:* arslist@ARSLIST.ORG
> *Subject:* Upgrade from 7.6.4 to 8.1
>
>
>
> **
>
> Hi,
>
>
>
> We are planning the upgrade from 7.6.4 to 8.1.  Wondering what others have
> experienced with a 7.6.4 to 8x upgrade.  Our company feels this upgrade is
> going to be “very difficult.” We have never archived any data.  There were
> over 100 hotfixes applied to 7.6.4.  Besides the release notes, is there
> any documentation to help with this painful process J Are there any
> gotchas? Recommendations?
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_
>  _ARSlist: "Where the Answers Are" and have been for 20 years_
>

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