Please let me know the ar version.
In 8.1 they came with granular overlay.
Try using overwrite instead of No Overlay for other attributes.
Please check other fields with menus attached is editable.
Let me know ar server version and patch also dev studio version.
Regards
Shambo
On Tuesday, January 28, 2014, team.rem...@libero.it <team.rem...@libero.it>
wrote:
> **
>
> Hi Shambo,
>
> I've made :
>
> 1) Overlay - View
>
> 2) Overlay - field Assigned Support Company
>
>
> But field Attributes, Menu Name remain locked.
>
> I cannot substitute the menu with the new custom-menu.
>
> Any idea ?
>
>
> Thanks in advance.
>
> P
>
>
> ----Messaggio originale----
> Da: shamb...@gmail.com <javascript:_e({}, 'cvml', 'shamb...@gmail.com');>
> Data: 27-gen-2014 16.37
> A: <arslist@ARSLIST.ORG <javascript:_e({}, 'cvml',
> 'arslist@ARSLIST.ORG');>>
> Ogg: Re: Assignment Menu Locked.
>
> **
> Hi pietro,
> Please let me know the version remedy system.
> If this is 7.6.04 or above , you need to create field overlay to.modify it.
> Regards
>
> Shambo.
> On Monday, January 27, 2014, team.rem...@libero.it <javascript:_e({},
> 'cvml', 'team.rem...@libero.it');> <team.rem...@libero.it<javascript:_e({},
> 'cvml', 'team.rem...@libero.it');>>
> wrote:
>
>> Hi Folks
>> I would like to replace the three sub menu of 'Assignment' of the form
>> HPD:
>> Help Desk Classic, trying to simulate the auto-assignment function.
>>
>> When I run the Developer Studio, and open the form HPD: Help Desk Classic
>> I
>> realize that the fields "Assigned Support Company", "Assigned Support
>> Organizzation" and "Assigned Group" are locked and not editable.
>>
>> My idea is to replace the menu with custom menu that simulates the
>> behavior of
>> auto-assignment, perhaps without having to manually select "Assigned
>> Support
>> Company," "Assigned Support Organizzation", any ideas?
>>
>> I hope to be clear
>> thanks in advance
>> Pietro
>>
>>
>> _______________________________________________________________________________
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>>
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>
>
>
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