Hi, Are you sure about your statement below, did you contact the JSS guys to validate?
Any SSO works on the principle as you have described based on the configuration - it uses the "Cross Reference Blank Passwords" Checkbox to trigger the External Authentication, if a password is present in the User form the External Authentication is not triggered and the system uses the password to validate the User. An SSO just extends this functionality to allow you to seamlessly Authenticate with the External store(s). Best to head over to BMC Communities for Atrium SSO information, the product guys sit across the Discussion Boards there and you will find lots of information on configuration, bugs, etc. It is not the easiest product in the world to setup and configure as there are many moving parts to it. _____ Kind Regards, Carl Wilson http://www.missingpiecessoftware.com/ From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Santosh kumar s Sent: 18 February 2014 05:30 To: arslist@ARSLIST.ORG Subject: Re: Atrium SSO with ARS ** Hi Jim, yes, even we were also thought of using JSSO, but throught JSSO we will not be able to met the second requirments i had mentioned below(i.e User having account only in Remedy and they should get authenticated from Remedy(Password present in User form) itself). so we had switch over to Atrium SSO. Regards, Santosh Kumar S On Tue, Feb 18, 2014 at 4:18 AM, Jim Coryat (jcoryat) <jcor...@micron.com> wrote: ** Santosh, We have been using Java System Solution's SSO solution for two years now and it has been flawless. Great support as well! Jim Coryat x34655 From: Santosh kumar s [mailto:santura...@gmail.com] Sent: Monday, February 17, 2014 11:44 AM Subject: Atrium SSO with ARS ** HI All, Need your suggestions on the below requirements: Atrium SSO to be integrated with ARS(& Mid Tier). in Remedy we will be having 2 set of people profiles, i) profiles having Blank password i.e they will be authenticated from AD ii)profiles having password in User form. so, what is the process to be followed to integrate Atrium SSO with Remedy. I have followed the steps given in Atrium SSO guide for Integrating ARS with Atrium SSO and manually configuring mid tier with SSO, but the integration is not working if we have AREA LDAP configurations given in ARS. so request your suggestions if anyone has implemented the above requirements. Regards, Santosh Kumar S _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
