Thank you Derick. The pages mention a "bundle.". Are RKM and Kinetic Request sold/implemented together in a bundle, or does the customer buy optional RKM adapter that will connect RKM and Kinetic Request?
If latter, you are better off calling it something else (RKM Adapter?) rather than just "Remedy Knowledge Management." _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
