Hi,

The directory containing setup.cmd should be named Disk1.

On the installer I looked at I also had a parallel Disk2 directory containing
some files.

        Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011)

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> Chris,
> Do you mean the top level from the root of the drive?
> I unzipped the ARSSUITEKIT in the E:\Downloads folder on my VM Windows 2008
> R2.
> So make a folder called DISK1 at the root?
>
> Thank you,
> ---
> John J. Reiser
> Remedy Developer/Administrator
> Senior Software Development Analyst
> Lockheed Martin - MS2
> The star that burns twice as bright burns half as long.
> Pay close attention and be illuminated by its brilliance. - paraphrased by me
>
> From: Action Request System discussion list(ARSList)
> [mailto:arslist@ARSLIST.ORG] On Behalf Of Chris Jones
> Sent: Wednesday, March 05, 2014 2:02 PM
> To: arslist@ARSLIST.ORG
> Subject: EXTERNAL: Re: ARSUITEKIT 8.1 install asks for the location of Disk1
>
> **
> Hi John,
>
> Try renaming the folder where your installer is located to Disk1.
>
> I have had to do this before.
>
> Regards,
>
> Chris
>
>
> Chris Jones, Director
> Email: chris.jo...@aramea.co<mailto:chris.jo...@aramea.co>
> Aramea
>
>
> -------- Original message --------
> From: "Reiser, John J"
> Date:05/03/2014 18:36 (GMT+00:00)
> To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>
> Subject: ARSUITEKIT 8.1 install asks for the location of Disk1
>
> **
> Hello Listers,
>
> ARS 8.1.00 migrating from one remote MSSQL server to another.
> I had the current development  db copied and restored onto  the production db
> server.
> I changed the name of the db-server in the ar.cfg file to point to the
> production db server and ran the installation suite kit.
> After checking all of the db connection parameters I continue the install but
> the installer asks for new media or a location for DISK1.
> O choose the browse button and navigate to the location drive (E: DATA) and
> continue.
> Still prompts me for new media or the location of Disk1.
>
> Has anyone seen this and is it a bug with the 8.1.00 installer?
>
> Thank you,
> ---
> John J. Reiser
> Remedy Developer/Administrator
> Senior Software Development Analyst
> Lockheed Martin - MS2
> The star that burns twice as bright burns half as long.
> Pay close attention and be illuminated by its brilliance. - paraphrased by me
>
>
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_
> _ARSlist: "Where the Answers Are" and have been for 20 years_
>
> _______________________________________________________________________________
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