Looking for a Chicagoland Remedy Admin/Developer (no remote work) for full time position.
Our system is fully CUSTOM (no ITSM) born in 2002. We started at ARS v5 and have upgraded through various ARS versions to ARS 8.1 during our upgrade last October. We are Linux with Oracle 11g and two Mid-tier servers behind a load balancer. We utilize Crystal Reports Server 2008 and Designer for 200+ customer reports distributed automatically. Even though we're custom, the capabilities of the system are extensive covering everything related to our customers from locations, to finance approvals, to installations, to equipment, to support. Other applications that process data from our customers are tightly integrated and rely on our Remedy system. We also serve the help desk side of the business. You need to want to learn the company processes throughout all departments, work with all departments to define and implement enhancements, to insure all enhancements interact with already existing workflow, and to be able to guide the request process to the best solution. The Remedy system is used by every department. It's not just create a form, field, active link or filter type of position. It requires ownership of insuring the system is always functioning and meeting the business needs. There is never a shortage of requests and the ability to juggle requests and respond within deadlines is important. When we implement an enhancement it needs to be correct and functioning. You should have at least ARS v7.5 or newer experience. Like the detail aspect of a project, the design aspect, working with the business groups, and most of all implementing a successful result. ShopperTrak is a successful, worldwide company with very good benefits. We're located in the Willis Tower (old Sears) in the Chicago West Loop. Go to www.shoppertrak.com to learn more about our company. Please send your inquiries to spal...@shoppertrak.com Susan Palmer ShopperTrak 233 Wacker St 41st floor Chicago, IL 60606 312-529-5325 _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
