Andres: Are you talking about Remedy Knowledge Management (RKM)? Also, it would probably help if you told us what version you are on. I can give a partial answer for RKM 7.6.04, but it doesn't make much sense for me to share that if you are talking about something radically different.
Natalie Stroud SAIC @ Sandia National Laboratories ARS-ITSM Reporting Specialist Albuquerque, NM USA nkst...@sandia.gov<mailto:nkst...@sandia.gov> ITSM 7.6.04 SP2 - Windows 2003 - SQL Server 2008 From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of andres tamayo Sent: Friday, March 14, 2014 10:01 AM To: arslist@ARSLIST.ORG Subject: [EXTERNAL] logs about how many users search KB ** Hi there i'm new to KB and i was looking if there is a way to get how many users search the KB articles. i saw there is a few reports about hits on articles but cannot find anything on my particular subject. thanks for your help or ideas. _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
