You are right in your "PS"" notes.. The available list of Vendor Tables you
see there are just a subset of actual list of tables you would actually see
in a LDAP browser. I am not sure how the plugin populates that subset, but
it is not the complete list - not even close according to a LDAP
administrators advise to me given in the past. I am not an LDAP
administrator, so I wasn't in the position to find out why the ARS AREA
plugin cannot see the full list.

However, when you manually type in the correct search path, it does display
the field or column list of that table.

Cheers

Joe

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Grooms, Frederick W
Sent: Tuesday, March 18, 2014 6:21 PM
To: arslist@ARSLIST.ORG
Subject: Re: LDAP integration - ARDBC Configuration

Added here from BMC Communities cross post
https://communities.bmc.com/thread/103006    

For Outlook groups in AD I don't think I have seen "No Children".  What I
see is a list of records in the member attribute.

Also Groups should be  ??sub?(objectclass=group)
objectclass=inetorgperson is individual people records not groups   
   i.e.
ldap://mail.mydomain.com/DC=mail,DC=mydomain,DC=com??sub?(objectclass=group)


Fred

P.S.  I always thought the "Available Vendor Tables" showed the ones that
have been used in other Vendor forms not a list of all possible choices for
LDAP.


-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Karthick S
Sent: Monday, March 17, 2014 11:01 PM
To: arslist@ARSLIST.ORG
Subject: LDAP integration - ARDBC Configuration

** 
Hi All,

I have successfully implemented AREA and it works fine.
 
Requirement:
Now I am planning to use ARDBC for retrieving AD information for the
employee(s) into Remedy application. Our client requirement is 'Whenever an
employee(s) is added to Remedy group in active directory remedy profile need
to created automatically', for automatic profile creation I can write using
workflows.

Issue:
The issue here is I am unable to see the employee is listed in the group
when I tried connecting to ARDBC 'ARSYS.ARDBC.LDAP' and I am unable to see
the syntax like
'ldap://orangina/o=remedy.com??sub?(objectclass=inetorgperson)'. 
 
Please find the attached screen shot.

I have tried using the ldap.exe utility to find the dn and verified the
group it show 'No Children', but When I verified the group in Outlook users
were present in that group, 

Is there any other way to implement this, please help me on this.

Regards,
Karthick S

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