Just a guess (not near a server right now):
"$\TIMESTAMP$" Joel Joel Sender jdsen...@earthlink.net 310.829.5552 From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Dinesh Kumar Sent: Wednesday, March 26, 2014 8:23 AM To: arslist@ARSLIST.ORG Subject: Re: Map TIMESTAMP keyword as default value for PDT Variable ** Hi Chris, If you change request directly goes to implementation phase means You can try $TIMESTAMP$ + 3600 . Thanks, Dinesh kumar. On Wed, Mar 26, 2014 at 6:12 PM, Danaceau, Chris <chris.danac...@finra.org> wrote: ** No luck? Still converts to the literal Timestamp, just in double quotes. -- Thank You, Chris Danaceau FINRA 240-386-6728 (desk) 301-367-8949 (cell) Remedy FAQ <http://wiki.finra.org/confluence/display/TechOpsCtr/Remedy+FAQ> From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Joel Sender Sent: Wednesday, March 26, 2014 12:51 AM To: arslist@ARSLIST.ORG Subject: Re: Map TIMESTAMP keyword as default value for PDT Variable ** Try putting it in double-quotes: "$TIMESTAMP$" HTH, Joel Joel Sender jdsen...@earthlink.net 310.829.5552 From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Danaceau, Chris Sent: Tuesday, March 25, 2014 11:22 AM To: arslist@ARSLIST.ORG Subject: Map TIMESTAMP keyword as default value for PDT Variable ** Hi Listers, I'm trying to map the current $TIMESTAMP$ as the default value for a variable that maps to the Scheduled Start Date on a Change Request ticket created from a Service Request. If I use $TIMESTAMP$ it is converted immediately to the current Timestamp. Obviously not what I want. I'm trying to get it to convert at runtime. If I use $\TIMESTAMP$ the application doesn't know what to do. I get the following from the process Error dialog: 1441138: "", "The scheduled start time comes before the earliest start time or the requested start time. Correct the data before proceeding."; The application apparently doesn't know what to do with that either. Any ideas to effectively set the current $TIMESTAMP$ each time the PDT is called? I'm on an OnDemand environment, SRM 7.6.04. -- Thank You, Chris Danaceau FINRA Remedy FAQ <http://wiki.finra.org/confluence/display/TechOpsCtr/Remedy+FAQ> Confidentiality Notice: This email, including attachments, may include non-public, proprietary, confidential or legally privileged information. If you are not an intended recipient or an authorized agent of an intended recipient, you are hereby notified that any dissemination, distribution or copying of the information contained in or transmitted with this e-mail is unauthorized and strictly prohibited. If you have received this email in error, please notify the sender by replying to this message and permanently delete this e-mail, its attachments, and any copies of it immediately. You should not retain, copy or use this e-mail or any attachment for any purpose, nor disclose all or any part of the contents to any other person. Thank you _ARSlist: "Where the Answers Are" and have been for 20 years_ _____ <http://www.avast.com/> http://static.avast.com/emails/avast-mail-stamp.png This email is free from viruses and malware because avast! Antivirus <http://www.avast.com/> protection is active. _ARSlist: "Where the Answers Are" and have been for 20 years_ Confidentiality Notice: This email, including attachments, may include non-public, proprietary, confidential or legally privileged information. If you are not an intended recipient or an authorized agent of an intended recipient, you are hereby notified that any dissemination, distribution or copying of the information contained in or transmitted with this e-mail is unauthorized and strictly prohibited. If you have received this email in error, please notify the sender by replying to this message and permanently delete this e-mail, its attachments, and any copies of it immediately. You should not retain, copy or use this e-mail or any attachment for any purpose, nor disclose all or any part of the contents to any other person. Thank you _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ --- This email is free from viruses and malware because avast! Antivirus protection is active. http://www.avast.com _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
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