Hi,
I would turn on the user-log or the AR System Historical License Usage form
and wait, even though the latter might miss read-licensed users.
ADV: The free version of RRR|License will give you the count of unique logged
in users and the total number of registered users, and also some nice graphs
and recommendations on the number of licenses you use and need. The full
version will give you the list of inactive users.
An alternative might be to export the Modified By from all records modified
the last 6 months in your system. For example using RRR|Chive. Then you can
create a report of active users and compare it to your total user base.
Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011)
Ask the Remedy Licensing Experts (Best R.O.I. Award at WWRUG10/11/12/13):
* RRR|License - Not enough Remedy licenses? Save money by optimizing.
* RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs.
Find these products, and many free tools and utilities, at http://rrr.se.
> Hello Listers,
>
> We are on 7.5 patch 8 running ITSM 7.6.01 on Oracle 10g. We are trying to
> report on license usage and in particular are interested in stale logins.
> I.E. Logins that no one has used to log into the system for the past 6
> months. There is no field on the user form for last login date. I was
> wondering if there is some hidden logging form that I didn't know about that
> may do this. I know you can turn on User logging and track it that way but it
> won't backfill 6 months for me. Any ideas?
>
> Thanks,
>
> Sean
>
>
>
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