Check to make sure the permissions on armonitor.conf are correct.
Also, in the /<install dir>/ar/bin directory check the file arsystem for the
location for armonitor. This line will show you where it is looking for the
file in Unix.
ARMON_DIR="/etc/arsystem/${AR_SERVER_ID}"
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Ochavillo, Rafael John
Sent: Monday, April 14, 2014 11:26 AM
To: arslist@ARSLIST.ORG
Subject: Re: 2 Remedy Installation using same database
Importance: High
**
Hi Everyone,
I have modified the necessary/important files (in
ar.conf/armonitor.conf/arsystem startup script etc) on my test server. But when
I try to file up the ARS. I'm getting this error:
AR System server terminated -- fatal error encountered (ARNOTE 21)
monitor configuration file open failed
Any ideas about this?
Thanks in advance!
Jojo
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Ken Pritchard
Sent: Friday, April 04, 2014 8:51 PM
To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>
Subject: Re: 2 Remedy Installation using same database
**
The folks here did something similar - they actually had a second app / db
server and wanted to combine the oracle db. They created a new user (ie
Aradmin2) and did an export and import of the data from the db they were
removing to the other db as that second user. The ar.conf file was then
changed to use this aradmin2 db user and it worked well.
I'm not sure I'd combine a dev or test with production, but in our case it was
two different non-production systems.
Not sure if I explained that clearly enough, but maybe it will give you an
approach to think about.
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Hullule, Kiran
Sent: Friday, April 4, 2014 6:09 AM
To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>
Subject: Re: 2 Remedy Installation using same database
**
This approach should work assuming that you have modified old server references
in ar.conf/armonitor.conf/arsystem startup script etc. However if you are
pointing this new server towards same ARSystem tablespace that is already been
used by your development server then how are you going manage with Server Name
hard-code references in the development db?
However, you can use this newly built system like any other server group system
works sharing common database, hence I trust it should work by just copying
file system and modifying according to the new server name and paths.
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Ochavillo, Rafael John
Sent: 04 April 2014 13:36
To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>
Subject: 2 Remedy Installation using same database
**
Hello Everyone,
I would just like to ask your help if my approach is possible in Remedy.
I'm currently in the process of trying to make Remedy work on a Unix server.
What we did was to setup the server to have the same attributes as of the
current production. Copy all files, modify configuration files (ar.conf,
arsystem.lic, etc,) and the start-up script. Not really sure this will work but
we'd like to try. However, I don't have a test database to test with. So my
questions is that - would it be possible that I could point my test Remedy to
an Oracle DB that is already used by another Remedy instance (development). I
would just like to see if Remedy will work on that Unix server without actually
installing it.
My goal is quite ambitious and I'm not sure if it really works but I think it's
worth to try.
Any comments / suggestions ?
Thank you. :)
Regards,
Jojo Ochavillo
IT - Application Center of Excellence (ACE)
Support Tools Engineering Team
Office: (214) 567-0647
Email: r-ochavi...@ti.com<mailto:r-ochavi...@ti.com>
_ARSlist: "Where the Answers Are" and have been for 20 years_
_ARSlist: "Where the Answers Are" and have been for 20 years_
_ARSlist: "Where the Answers Are" and have been for 20 years_
________________________________
No virus found in this message.
Checked by AVG - www.avg.com<http://www.avg.com>
Version: 2014.0.4355 / Virus Database: 3882/7340 - Release Date: 04/13/14
_ARSlist: "Where the Answers Are" and have been for 20 years_
_______________________________________________________________________________
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
"Where the Answers Are, and have been for 20 years"
