Hi,

 

Our Remedy team is having its challenges.  Our Management has placed a
person who has no technical clue about Remedy, or any aspect of software
development to manage the critical Remedy Projects.  Management seems to
think that you do not need Remedy experience to manage these type of
projects, all you need is the ability to go out there and ask questions,
chase info down.   The problem is:  1) this new person does not even know
the right questions to ask, and 2) cannot articulate the answers.  When the
developer explains things to this project manager.. It's like us talking to
a piece of sheetrock.  By the way, most of the "ideas and processes" this
person has begun to build is without leveraging the knowledge of the Remedy
Developers J No information, new processes are even discussed to the
developers.   Unreal.  I have not even mentioned the fact that the
individual does not get along with 95% of the team.  This individual is
completely different Management so they think they have rescued us J  

 

What is the Remedy team structure like in other organizations? What roles
are there? My experience has been  Director of Technology, Remedy Team Lead,
developers, admins, business analyst.. These type of roles.   


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