Thanks Fred. Now I come to know 3rd party application was not accessing correct Remedy webservice URL, and due to this error was coming.
Regards Neha On Thu, Apr 24, 2014 at 12:59 AM, Grooms, Frederick W < frederick.w.gro...@xo.com> wrote: > It looks like the 3rd Party app is not handling the SoapFault data > correctly and is reporting an HTTP 500 error instead. > > Check your Mid-Tier logs and see if you can find the actual error that ARS > is returning to the calling app in the SoapFault method. > > Fred > > -----Original Message----- > From: Action Request System discussion list(ARSList) [mailto: > arslist@ARSLIST.ORG] On Behalf Of Neha Khandelwal > Sent: Wednesday, April 23, 2014 2:12 AM > To: arslist@ARSLIST.ORG > Subject: WebService Error > > Hi Team, > > I again need your assistance for following Webservice issue- > > A 3rd party application, accessing Remedy ITSM 7.6 application via > webservice, and getting following error- > > 0099 errorDesc: Permanent Error - (500)Internal Server Error > > Can anyone please assist me, as when this error comes, and how to resolve > it? > > Note - There are other 3rd party application accessing same Remedy > webservice successfully without above and any other error. > > Regards > Neha Khandelwal > > > > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > "Where the Answers Are, and have been for 20 years" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
