Harry: I don’t think so. But without more information about both your report and the exact difference you are seeing between your summary chart and detail table, I’m afraid we can’t help you much. I am very sorry.
It would help us to help you if you could answer these questions: 1. How many queries are in your report and what information does each pull? 2. Exactly what information does your pie chart show? Count of tickets by resolved month? 3. Exactly what information does your table show? 4. How is the information in the chart different from what is in the table? Thanks, Natalie Stroud SAIC @ Sandia National Laboratories ARS-ITSM Reporting Specialist Albuquerque, NM USA nkst...@sandia.gov<mailto:nkst...@sandia.gov> ITSM 7.6.04 SP2 – Windows 2003 – SQL Server 2008 From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Harry Sent: Tuesday, May 06, 2014 10:22 PM To: arslist@ARSLIST.ORG Subject: [EXTERNAL] Re: Analytics report - difference in Summary and Detail sheet. ** Is this due to connection time out ? -Harry On Tuesday, May 6, 2014 12:13:35 AM UTC-5, Harry wrote: ** Hi Experts, Why would be there difference in pie-chart- summary xls sheet and its Change requests -in tabular format /Detail xls sheet ? Is there something broken ? Thanks, Harry _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
