When I saw this issue previously the loadbalancer was not properly configured and when the return to the homepage was requested a different mid tier was called that requires another login to authenticate the user.
-----Original Message----- From: ersureshbe <ersures...@gmail.com> To: arslist <arslist@ARSLIST.ORG> Sent: Wed, May 21, 2014 10:32 am Subject: Re: ARERR 623 Authentication Failed Error Hi Roger, Thanks for your prompt response. We have 3 mid tiers and 4 AR Services. Remedy Version : 8.1.01 and LB name F5. ebServer/Version - Apache Tomcat/6.0.20 ava Version 1.7.0_25 rowser version - IE 10. egards, Suresh Loganathan... -- iew this message in context: http://ars-action-request-system.1093659.n2.nabble.com/ARERR-623-Authentication-Failed-Error-tp7596778p7596780.html ent from the ARS (Action Request System) mailing list archive at Nabble.com. _______________________________________________________________________________ NSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
