What version of Atrium SSO you are planning it to implement on? There is no additional workflow required for basic user authentication to login into Remedy. Custom workflow will be required if you have some additional requirements like double authentication during approvals etc..
Regards, Aditya Sent from my BlackBerry® smartphone from !DEA -----Original Message----- From: Dinesh Kumar <guru...@gmail.com> Sender: "Action Request System discussion list(ARSList)" <arslist@ARSLIST.ORG> Date: Thu, 22 May 2014 03:13:20 To: <arslist@ARSLIST.ORG> Reply-To: arslist@ARSLIST.ORG Subject: ADFS for SSO Authentication ** Hello Everyone, Has any one used ADFS for SSO authentication in BMC Remedy 8.1 . If Yes can we use it OOT AREA Plugin for it or do we need to build custom workflow for it . Thanks, Dinesh kumar. _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"