Hi,
I have integrated SLM with problem management and the SLAs are working fine. The doubt is on how to view the SLA status from a problem ticket ? Like in Incident, there is no SLA tab for problem tickets. Kindly let me know whether we need to manually add the SLA status DVF fields to problem as well Regards, Kiran _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"