Hi List, I was reading the BMC wiki and found something weird in filters and escalations. Wiki says filters act on current requests and escalations act on all matching requests. I can modify requests through filters which are not currently accessed by user. Filters acts on current requests - This statement is not making any sense to me. Filters can also act on all matching requests in Run If condition.
Escalations act on all matching requests - Make sense. All workflows act on all matching requests even filters and active links. Why there is a need to mention it. Can anybody explain me what BMC is trying to say here? _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"