I think we figured it out...
security folks found a vulnerability with the " " in the registry
settings for executable..
Another possible solution for Error 1076:
Go to Registry > HKEY LOCAL MACHINE > System > CurrentControlSet > Services
-> BMC Remedy Action System Server service Check the ImagePath where
amonitor.exe is defined in double quotes "C:\Program Files (x86)\BMC
Software\ARSystem\armonitor.exe"
If this is double-quoted, please remove quotes and restart the ARServer
services.
On Mon, Jun 9, 2014 at 12:56 PM, patrick zandi <remedy...@gmail.com> wrote:
> update : during install to port 700 sysem creates all files and appears
> to run
> under restart it and attempts to start doing "Steams?" over 445 -- Not a
> MSSQL guru
> not sure why it does that or why it moved the port...
>
> the application server service bmc server does not start after a failed
> install
> give some ms error 1067
>
>
>
> On Sun, Jun 8, 2014 at 5:15 AM, JD Hood <hood...@gmail.com> wrote:
>
>> **
>> I've learned to watch for the installer to seemingly stall at the point
>> where it does that restart. If it does stall, I immediately head to the
>> ar.cfg to see if the DB host values ("Sybase-Server-Name:" or similar?) are
>> correct and if not, edit them with notepad to get it going again. It is a
>> bit forgiving since the restart will keep trying to connect to the DB for a
>> loooooong time (not sure how long or how many attempts), but as soon as I
>> save the file, it seems to pick it up and continue on the next attempt.
>>
>> The cause could be self-inflicted, as in -- the customer initially gives
>> me DB info without specifying the port and I try 1433 to start, only to
>> have the DBA later say, "Oh yeah, I changed the port to (blah)...". Then it
>> seems the installer config file may on some occasions appear to stubbornly
>> keep referencing the initial incorrect value or something (I'm not sure
>> exactly what/why).
>>
>> I've also been given DB hosts that, during the install, I find they can't
>> be resolved in DNS and I have to edit the hosts file mid-install to get the
>> DB to ping by hostname. I usually do check that before install, but
>> sometimes you work with folks who seem quite competent and the last thing
>> you expect is that they stand up a DB server and for whatever reason, they
>> don't mention that they either forgot or intentionally didn't create a DNS
>> entry for it. Weirder things have happened...
>>
>> Best of luck and I hope you get it figured out!
>> -JDHood
>>
>>
>>
>> On Sat, Jun 7, 2014 at 5:43 PM, Zandi <remedy...@gmail.com> wrote:
>>
>>> **
>>> Weird. I have several servers in one case I could make it work with.
>>> Host name,700
>>> In the ar.conf. Never seen that one before. Lol
>>> But the ones that were patched and then unmatched we cannot get to work
>>>
>>> Sent from my iPhone
>>>
>>> On Jun 7, 2014, at 3:00 PM, JD Hood <hood...@gmail.com> wrote:
>>>
>>> **
>>> Have you tried editing the ar.cfg manually? I've edited it in the middle
>>> of an active install to get around this.
>>>
>>> Good Luck!!
>>> -JDHood
>>>
>>>
>>> On Sat, Jun 7, 2014 at 11:22 AM, patrick zandi <remedy...@gmail.com>
>>> wrote:
>>>
>>>> **
>>>> ENV 2008 r2 64 bit server
>>>> Server is VM with ARS 8.1.01.001 actively running fine against a MSSQL
>>>> cluster.
>>>>
>>>> All of a sudden all systems stopped working
>>>>
>>>> so we tried a fresh install, and now (after if was working for months)
>>>> a bug/error where during the install it creates the instance on the cluster
>>>> using a unique port 700 lets say, and then it restarts the ARS application
>>>> and starts connecting to 1433 ?
>>>> What in the World --- support is almost non resistant. I opened a
>>>> Critical ticket but is is being thrown under the bus.
>>>>
>>>> Any Idea's
>>>>
>>>> Question: BMC Does not even reference using the mssql client... and is
>>>> there a way to tell the application to use the client, just wondering.
>>>>
>>>> --
>>>> Patrick Zandi
>>>> _ARSlist: "Where the Answers Are" and have been for 20 years_
>>>
>>>
>>> _ARSlist: "Where the Answers Are" and have been for 20 years_
>>>
>>> _ARSlist: "Where the Answers Are" and have been for 20 years_
>>>
>>
>> _ARSlist: "Where the Answers Are" and have been for 20 years_
>>
>
>
>
> --
> Patrick Zandi
>
--
Patrick Zandi
_______________________________________________________________________________
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
"Where the Answers Are, and have been for 20 years"
