Hello William, Thanks for your reply. screen shot shows as searching the existing incident and trying to create the task into that existing incident ticket.
Regards, Suresh Loganathan. On Jul 18, 2014 7:31 PM, "William Rentfrow" <wrentf...@stratacominc.com> wrote: > Well...from the screenshot the user is in "Search" mode, not "Create" > mode. Are they actually trying to do a search? Or create an incident? > > -----Original Message----- > From: Action Request System discussion list(ARSList) [mailto: > arslist@ARSLIST.ORG] On Behalf Of ersureshbe > Sent: Friday, July 18, 2014 7:01 AM > To: arslist@ARSLIST.ORG > Subject: Re: ARERR 45281 not allowing to create a task from incident. > > Hi Team, > > Can you please help below issue? We can't reproducue this issue from my > end. > I can able to see this issue comes from ACTL. The ACTL name is > "INT:HPDTMS:INC:CreateNewTask_009_IncIDCheck". > > It's creating big issue. PFB. Can you please advise to fix this issue. > > < > http://ars-action-request-system.1093659.n2.nabble.com/file/n7597512/Task_Issue.png > > > > Regards, > > Suresh Loganathan > > > > -- > View this message in context: > http://ars-action-request-system.1093659.n2.nabble.com/ARERR-45281-not-allowing-to-create-a-task-from-incident-tp7594695p7597512.html > Sent from the ARS (Action Request System) mailing list archive at > Nabble.com. > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > "Where the Answers Are, and have been for 20 years" > > ----- > No virus found in this message. > Checked by AVG - www.avg.com > Version: 2014.0.4716 / Virus Database: 3986/7832 - Release Date: 07/10/14 > Internal Virus Database is out of date. > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > "Where the Answers Are, and have been for 20 years" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
