It's been enjoyable the last few years, but I'm starting to feel pidgeon-holed into being a tool customizer instead of a Senior Lead, so I'm making myself open to new opportunities abroad. I'd prefer to remain in the San Diego area or work-from-home openings. Contract (with proper T&E) or FTE is fine.
I'm a US citizen with a Secret clearance (unsponsored for several years now) but have also lived in Asia, especially Singapore, the Philippines and Thailand. I have very basic tagalog, mandarin and my current home had a basic japanese class, but I don't claim to be proficient in any of them. I'd say I'm very comfortable living and operating in APAC as needed and know enough of various social customs and do's-and-don'ts to do business there and manage people there as needed. I've been working with Remedy since v3, lead deployment/customization teams and lead development of various integrations and customizations with a lot of experience in prototyping and example-based requirements gathering and formalization (both for tools and for the processes they support). My latest effort has been process improvement and building a customized front ends to avoid using the tired ITSM forms (sorry BMC) and some specialized apps completely outside of ITSM for an international gaming and electronics company. Comfortable with on-prem systems or Remedy OnDemand. Experience with ADDM (and CMDB syncs to it and all the nightmares that come with it) through 9 (looking at adding 10 soon to evaluate before migrating). Bah, if you want to know more, just hit my LinkedIn, ok? I'm not chompin' at the bit, just putting my name out there. I'd rather wait for a great fit with a group that needs a seasoned ITSM SME with a direct plain-speaker who will point out the pitfalls along the way but ultimately deliver what the custom wants. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
