Reese, I believe that is configured in the 'type ahead' setting for the field in question..the default if I'm not mistaken is 3, but you can certainly change it.
On Thu, Aug 14, 2014 at 9:16 AM, Lyndsay Reese <lyndsay.re...@gmail.com> wrote: > ** > Hello listers, > We have our customer search set to match based on last name, which OOB > requires you to enter at least 3 characters before the hover with the > matching results will appear. However, we have MANY customers who have > valid last names of exactly 2 characters. While I know that users can hit > ENTER in the customer field and do a search that way, our users would like > to be able to just type in the 2-letter last name and have it appear in the > hover, without that added step. This would save them a lot of time and > frustration. Is there a setting someplace where we can change this? > > Thank you, > Lyndsay > _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"