Since it sounds like you are moving to a new AR application server and a new database server ... As Misi says, Do a new install on the new AR application server (I believe 6.3 used the Oracle 10 client, but that will still work against an Oracle 11 server)
Since it is a new AR server you will need to get a new server license key. Add that new key to both your new server and your existing server. You can then have your DBA do an export/import from your old database to your new database (With the new server key there already the AR server will start up correctly). Since you say the AR Server name is not changing the DBA could do the Export/Import while the SA is doing server renames unless you are already using a cName alias Of course do this with a test environment first Fred -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Brittain, Mark Sent: Tuesday, August 19, 2014 12:38 PM To: arslist@ARSLIST.ORG Subject: Re: Moving to new hardware Hi Misi, Yes this is home grown. Just the AR server, custom forms and workflow. Mark -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Misi Mladoniczky Sent: Tuesday, August 19, 2014 11:30 AM To: arslist@ARSLIST.ORG Subject: Re: Moving to new hardware Hi, Is this a home grown app we are talking about? I typically do a fresh install of the newest stable release when changing hardware. The main challenges will be if you want to get rid of the native aruser.exe client, but everything can be handled. You can then export/import your def from the old environment, and you can use something like rrrchive to copy data from your old to your new environment, with a very short delta-data-migration before you switch your users over. Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011) Ask the Remedy Licensing Experts (Best R.O.I. Award at WWRUG10/11/12/13): * RRR|License - Not enough Remedy licenses? Save money by optimizing. * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. Find these products, and many free tools and utilities, at http://rrr.se. > Hi All, > > I have a project where I am moving a ARS 6.3 patch 20 server to new hardware. > The server name will be the same but the IP address will be different. > Also we will use an Oracle 11g database. I think I have the obvious things > covered. > What are the gotcha's that are not so obvious? If anyone has a > checklist, that would be great. > > Current Configuration > ARS 6.3 patch 20 > Oracle 9.2 > SunOS 5.9 > > Thanks > Mark > > Mark Brittain > Sr. OSD Systems Engineer > ITILv3 Foundation, Continual Service Improvement NaviSite, Inc. - A > Time Warner Cable Company > mbritt...@navisite.com<mailto:mbritt...@navisite.com> > Office: 315.634.9337 > Mobile: 315.882.5360 > [cid:image001.gif@01CFBB9E.BDEA0090] > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
