how much data this escalation is suppose to process? Note that you are running it every minute.
You can try below approach. 1. Put this escalation on a separate escalation pool.. 2. Try running it during the off peak business hours (when there is less load on the server) 3. Enable Escalation, API/SQL/Filter logs at the scheduled time of the escalation run & see what activity is been performed at that time. HTH, Regards, Mayuresh On Sun, Aug 24, 2014 at 4:26 PM, Mahmoud Mahdy-Mohamed, Vodafone Egypt < mahmoud.mahdy-moha...@vodafone.com> wrote: > ** > > Any updates..?? > > > > *From:* Mahmoud Mahdy-Mohamed, Vodafone Egypt > *Sent:* Tuesday, August 19, 2014 12:05 PM > *To:* arslist@ARSLIST.ORG > *Subject:* Wrong escalation execution time > > > > Dears, > > Kindly help as I’m facing a critical issue, the escalations are running > randomly regardless the execution time that it should execute in. For > example I have escalation that has to run every *minute* however it is > running after *30 min* which causes a delay in other related work flows. > > Note:- I’m using 7.6.04 SP4 > > > > *Thanks,* > > *Best Regards,* > > > > *Mahmoud Mahdy Mohammed,PMP* | Business Process Automation > *Technology | Products & Services Delivery* > *Phone:* +20(0)1004999638 > * Mail:* *mahmoud.mahdy-moha...@vodafone.com > <mohamed.abdel-haf...@vodafone.com>* > > > > > ************************************************************************************************************************* > > The content of this document is classified as Vodafone Egypt S.A.E. > Confidential and Proprietary Information. > > The recipient hereby is committed to hold in strict confidence the > contents of this (e-mail, document, information) and not to disclose to any > third party without the prior written consent of Vodafone Egypt S.A.E. > Recipient will be held liable for any unauthorized disclosure. > > If you have received this message in error, please notify the sender by > return e-mail and delete the message in its entirety, including any > attachments. > > http://www.vodafone.com.eg > > > ************************************************************************************************************************* > > _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
