You may want to log a Issue with BMC Remedy Support. I think this issue requires configuration check. Support should look at the arftsindex logging for find out what's happening.
On Wed, Sep 3, 2014 at 11:03 AM, Abhi$hek <abhi.masc...@gmail.com> wrote: > ** > Its 8.1.01 version. > And not working for long. > And its OOTB only. > > > On Wed, Sep 3, 2014 at 9:58 AM, Mayuresh Wagh <mayurbw...@gmail.com> > wrote: > >> ** >> what is the AR server version & patch you have? Any fixes/hot fixes >> applied? Was it working fine? If yes, then what are the known changes made >> to the configuration or environment? >> >> >> On Tue, Sep 2, 2014 at 6:20 PM, Abhi$hek <abhi.masc...@gmail.com> wrote: >> >>> ** >>> The concern now is that only KA's which are one day old are searchable >>> only and recent created KA's are still not searchable. >>> >>> >>> On Tue, Sep 2, 2014 at 1:20 PM, Abhi$hek <abhi.masc...@gmail.com> wrote: >>> >>>> Any clue on how to resolve it....? >>>> >>>> >>>> On Tue, Sep 2, 2014 at 1:11 PM, Mayuresh Wagh <mayurbw...@gmail.com> >>>> wrote: >>>> >>>>> ** >>>>> >>>>> It could be problem with the FTS writer server plugin performance. >>>>> >>>>> sent using Galaxy Nexus >>>>> On Sep 2, 2014 11:26 AM, "Abhi$hek" <abhi.masc...@gmail.com> wrote: >>>>> >>>>>> ** >>>>>> FTS is working fine as required for the old articles but not working >>>>>> for the newly created articles. >>>>>> And also one thing noticed that the articles which are created >>>>>> yesterday are now searchable. >>>>>> >>>>>> But still the Articles which are created today are not searchable as >>>>>> of now. >>>>>> >>>>>> >>>>>> >>>>>> On Tue, Sep 2, 2014 at 7:10 AM, Mayuresh Wagh <mayurbw...@gmail.com> >>>>>> wrote: >>>>>> >>>>>>> ** >>>>>>> check the FTS logging to find out whether the index is created for >>>>>>> this record or not. Also is it a server group? Is it the case Article is >>>>>>> searchable from 1 server & not from other(s)? >>>>>>> >>>>>>> >>>>>>> >>>>>>> On Mon, Sep 1, 2014 at 5:40 PM, Abhishek Anand < >>>>>>> abhi.masc...@gmail.com> wrote: >>>>>>> >>>>>>>> Hi Team, >>>>>>>> >>>>>>>> >>>>>>>> We have created the KA in Knowledge mgmt. app. and even after >>>>>>>> changing the status to Published. >>>>>>>> Not able to search them in the list. >>>>>>>> Also other related articles are searched at ease but the newly >>>>>>>> created were not retrieved in the list. >>>>>>>> >>>>>>>> >>>>>>>> Regards, >>>>>>>> Abhishek Anand >>>>>>>> >>>>>>>> >>>>>>>> _______________________________________________________________________________ >>>>>>>> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >>>>>>>> "Where the Answers Are, and have been for 20 years" >>>>>>>> >>>>>>> >>>>>>> _ARSlist: "Where the Answers Are" and have been for 20 years_ >>>>>>> >>>>>> >>>>>> >>>>>> >>>>>> -- >>>>>> >>>>>> >>>>>> >>>>>> Regards, >>>>>> Abhishek Anand >>>>>> >>>>>> <http://www.vyomlabs.com/> >>>>>> >>>>>> _ARSlist: "Where the Answers Are" and have been for 20 years_ >>>>>> >>>>> _ARSlist: "Where the Answers Are" and have been for 20 years_ >>>>> >>>> >>>> >>>> >>>> -- >>>> >>>> >>>> >>>> Regards, >>>> Abhishek Anand >>>> >>>> <http://www.vyomlabs.com/> >>>> >>>> >>> >>> >>> -- >>> >>> >>> >>> Regards, >>> Abhishek Anand >>> >>> <http://www.vyomlabs.com/> >>> >>> _ARSlist: "Where the Answers Are" and have been for 20 years_ >>> >> >> _ARSlist: "Where the Answers Are" and have been for 20 years_ >> > > > > -- > > > > Regards, > Abhishek Anand > > <http://www.vyomlabs.com/> > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"