Ah, I think the piece I was missing is the deployable application. None of our custom built apps are set up as deployable applications. So that would explain why I couldn't get them to show on the first level of the menu structure.
Todd -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Pierson, Shawn Sent: Friday, September 05, 2014 12:23 PM To: arslist@ARSLIST.ORG Subject: Re: IT Home Page Add Applications and Sub-Categories Your form has to be a part of a deployable application. From there you can set up entry points on the "Access Points" portion of the Application. If you already have a deployable application just right click on it in developer studio and select "Edit Application" then select "Access Points" and handle it from there. What I don't recall is if you have to first mark "Enable Entry Point" on the form Definitions, or if you do this first and it automatically does it for you. Thanks, Shawn Pierson Remedy Developer | Energy Transfer -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Kathy Morris Sent: Thursday, September 04, 2014 3:57 PM To: arslist@ARSLIST.ORG Subject: Re: IT Home Page Add Applications and Sub-Categories Yes I am following along in the 8.1 guide, however I am not seeing how you create the link the console. In order to create an active link to trigger the form to open, I would need to have the link on the console. I am not seeing how to generate the link in the documentation. I could be overlooking a step in the guide. I do see how to open a form by setting an entry point on the form. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Kemes, Lisa A DLA CTR INFORMATION OPERATIONS Sent: Thursday, September 04, 2014 4:16 PM To: arslist@ARSLIST.ORG Subject: Re: IT Home Page Add Applications and Sub-Categories I'm not on 8.0 but I would search for "Entry Point" in the documentation. I think it's the same. It's an Active Link Guide that you make an entry point. It should be all in there. Lisa -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Kathy Morris Sent: Thursday, September 04, 2014 3:16 PM To: arslist@ARSLIST.ORG Subject: IT Home Page Add Applications and Sub-Categories ** Hi All, We are on AR System/ITSM 8.0 How do I add an application to the IT Home Page. Not sure how to add it on the panel. I usually use the defaults Incident Management, AR System Administration, Change Management, Atrium Core, etc.... however we need to add new categories and sub-categories. Thanks _ARSlist: "Where the Answers Are" and have been for 20 years_ ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years" Private and confidential as detailed here: http://www.energytransfer.com/mail_disclaimer.aspx . If you cannot access the link, please e-mail sender. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years" ---------------------------------------------------------------------- The information contained in this communication may be confidential, is intended only for the use of the recipient(s) named above, and may be protected under state or federal law. If the reader of this message is not the intended recipient, you are hereby notified that any dissemination, distribution, or copying of this communication, or any of its contents, is strictly prohibited. If you have received this communication in error, please forward the communication to no...@glhec.org immediately and destroy or delete the original message and any copy of it from your computer system. If you have any questions concerning this message, please contact the sender. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
