Hi Guys,

Stopping Attachments from auto-saving into Windows Temp Folder



If anyone has any info or suggestions on how to Stop Attachments from
auto-saving into Windows Temp Folder. When our users view Work info's that
have attachments, the remedy client automatically saves the attachment to
the windows 7 temp folder. I understand that BMC may do this for
performance reasons, however our security department has raised this as a
risk some virus issue happened and they have blocked temp folder and
advised us to route the system from auto saving these attachments.



Please let me know if you guys have any tips to do that.


Regards,

Karthick S

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