Hi,

There are many known issues around this Plugin. I think putting latest
binary of this plugin should help resolving known issues. Then we need to
monitor this form & see if records are getting piled up.

Regards,
Mayuresh

On Wed, Sep 10, 2014 at 1:47 AM, BradRemedy <bradrem...@gmail.com> wrote:

> **
> Hi All
>
> We are busy with our upgrade plans to version 8.x however we are having a
> problem on our current live environment which is running 7.5 patch 003 (yes
> I know it is old however it has been sort of stable up to now).
>
> We had a problem where the arplugin.exe process kept failing on our live
> server. After some investigation we found that a entry in the CAI:Events
> form may have been causing the issue. Once we removed the record the
> arplugin.exe process started fine.
>
> In the CAI Events form I had over 25 000 records - which doesn't seem
> right. Some went as far back as 2010.
> I backed up the records and then proceeded to delete all the records from
> 2010 to 2014. So far everything has been stable - however I am wondering if
> I should remove all the 2014 records as well ?
>
> Some of them are in a "New" status, some in "In Progress". All requests
> are logging through fine to the back end form which is why we have never
> really worried about this form in the past.
>
> Is it ok if I clear out this form as well as the CAI:EventParams form?
>
> Any advice or assistance would be appreciated.
> _ARSlist: "Where the Answers Are" and have been for 20 years_

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