Have you tried the Knowledge Console? It becomes available on the left hand menu of the home page after the KM module is installed.
On Wed, Sep 24, 2014 at 4:31 AM, Abhishek Anand <abhi.masc...@gmail.com> wrote: > Hi Expert, > > We have a requirement to view the KA’s in the overview console as it is > working for the IM,PM,CM requests etc…. > Any idea on it as how to proceed ahead will be highly appreciated. > > ITSM Version – 8.1.01 > > Regards, > Abhishek A > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > "Where the Answers Are, and have been for 20 years" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
