Ahutosh, So I see, now.
Thanks. I have an idea for how to get it to work as HA but then it will be unsupported so I won’t use it on the production environment, but worth testing it out elsewhere. Dan From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Deshpande, Ashutosh Sent: October 1, 2014 12:43 AM To: arslist@ARSLIST.ORG Subject: Re: ITSM 8.1 and Openfire (BMC Chat) ** Hi Daniel, LJ is right and that’s the way to configure it. Openfire server integration in ARS doesn’t support high availability or failover as of now, so you need to install only a single instance and set your configuration to point to that instance. Please do read the first note on this page https://docs.bmc.com/docs/display/public/ars81/Installing+and+configuring+the+Openfire+chat+server Thanks and Regards, Ashutosh. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of LJ LongWing Sent: Tuesday, September 30, 2014 10:23 PM To: arslist@ARSLIST.ORG <mailto:arslist@ARSLIST.ORG> Subject: Re: ITSM 8.1 and Openfire (BMC Chat) ** I just did some searching on Openfire 'clustering', and came up with some stuff that might be able to get things working....but yea...that's a different technology altogether... On Tue, Sep 30, 2014 at 10:27 AM, arslist <arsl...@danielbloom.ca <mailto:arsl...@danielbloom.ca> > wrote: ** Yep LJ, you guessed what I am attempting to do. I suspect it isn’t possible. It appears to go to the database to get the server information on startup. Thanks Dan From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG <mailto:arslist@ARSLIST.ORG> ] On Behalf Of LJ LongWing Sent: September 30, 2014 11:24 AM To: arslist@ARSLIST.ORG <mailto:arslist@ARSLIST.ORG> Subject: Re: ITSM 8.1 and Openfire (BMC Chat) ** Daniel, When I set this up, I set it up on ONE of the Mid-Tier servers, and then performed the configuration so that the chat was pointing at the specific node that had the chat server on it and it worked fine from either Mid-Tier. I did not however try to set it up so that the chat server was 'highly available'. On Tue, Sep 30, 2014 at 9:17 AM, Daniel <daniel.bl...@danielbloom.ca <mailto:daniel.bl...@danielbloom.ca> > wrote: ** Does anyone have this running on two load balanced mid-tier Servers? Any gotchas that need to be worked on? (you can guess, yes I am having issues). Thanks Daniel _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
