Saurabh, I know nothing about 'Jira', but, if it's an integration that you need to do, I would suggest looking to see if the product you are needing to integrate with accepts 'web service' calls. If so, you can create a filter on your server that fires on a condition of 'Service', and consume the WSDL that it publishes, from there, create a Service action in your Active Link that calls the form of your Service Filter, and the button will trigger the filter call initiating the integration. If it doesn't do web services, you still can use a similar architecture, but have the filter do some other action that triggers the integration, but that's up to you to find the integration point.
On Thu, Oct 9, 2014 at 8:16 AM, MalviyaSaurabh <malviya.saurab...@gmail.com> wrote: > Hi All, > > I have a requirement wherein on click of a button on a remedy form, a jira > issue needs to be created in a jira project > (http://jiradev.ops.company.com/). The operations team doesn't need any > custom fields in jira issue. The jira issue needs to be created with > following text : > > /You have been identified as the post-mortem owner for Remedy Ticket > <XXXXXXX>. Please update this JIRA within 48 hours with the following > information: > > 1. Outage Summary > 2. Order of Events > 3. Root Cause and Resolution > 4. Improvements Implemented > 5. Trends and Risks > 6. Follow-Ups > > Contact operati...@company.com with any questions./ > > For now, we dont have any requirement of interdependance of any data > exchange between remedy and jira. We just need to create a jira issue on > click. Any suggestion on what would be the best way to get it. > > ARS 7.1 > > Regards, > Saurabh > > > > -- > View this message in context: > http://ars-action-request-system.1.n7.nabble.com/Creating-a-jira-issue-on-click-of-a-button-on-remedy-form-tp119290.html > Sent from the ARS (Action Request System) mailing list archive at > Nabble.com. > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > "Where the Answers Are, and have been for 20 years" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
